Privacy Policy

1. Information We Collect

We collect the following categories of information to operate effectively and provide you with a secure and personalized experience.

a) Information You Provide Directly

• Name, email address, phone number

• Account credentials (username, password – encrypted)

• Identity verification data (KYC information, government ID, photos)

• Wallet-related details (for crypto rewards or transactions)

• Communication content (messages, support requests, feedback)

b) Information Collected Automatically

• IP address, device type, operating system, app version

• Advertising and analytics identifiers (where applicable)

c) Information from Third Parties

We may receive information from:

• Authentication or social login providers (e.g., Google, Apple, Facebook)

• Data verification partners (for KYC and fraud prevention)

• Analytics, advertising, or hosting providers that help improve our Services.

2. How We Use Your Information

We use your data to:

• Create and maintain your Nuvix account

• Facilitate secure access to our platform

• Provide mining, wallet, and network participation features

• Verify your identity and prevent fraud (KYC/AML compliance)

• Deliver personalized user experiences

• Improve performance, stability, and functionality

• Send updates, notifications, and support messages

• Comply with legal and regulatory requirements

• Conduct analytics to enhance security and engagement

We never sell your personal information.

3. Legal Bases for Processing

Depending on your jurisdiction, we rely on one or more of the following legal bases:

• Consent — when you give permission (e.g., marketing, data sharing)

• Contractual necessity — to provide the services you requested

• Legal obligation — to comply with applicable laws (KYC/AML)

• Legitimate interests — to maintain, improve, and secure our platform

4. How We Share Information

We may share your data with:

• Service providers who help operate our platform (hosting, analytics, identity verification, payment processing)

• Business partners who assist in offering rewards or additional services

• Legal authorities when required by law, subpoena, or court order

• Successors or affiliates in case of merger, acquisition, or corporate restructuring

Whenever we share data, we ensure contractual and technical safeguards to protect your privacy.

5. International Data Transfers

Because Nuvix operates globally, your information may be transferred to and stored on servers outside your country of residence. We take appropriate measures (e.g., standard contractual clauses, encryption) to ensure your data is handled securely, regardless of location.

6. Data Security

We use advanced security technologies and procedures to protect your personal data, including:

• Data encryption (in transit and at rest)

• Multi-layer authentication and access control

• Continuous monitoring and regular security audits

However, no online system is completely secure. You use our Services at your own risk, but we strive to protect you to the highest standard.

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide and maintain our Services

• Fulfill contractual or legal obligations

• Resolve disputes and ensure security

Once data is no longer needed, it is deleted or anonymized.

8. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data

• Correction of inaccurate information

• Deletion (“right to be forgotten”)

• Restriction or objection to certain processing activities

• Data portability

• Withdrawal of consent (where processing is based on consent)

To exercise your rights, contact us at Nuvix@gmail.com

9. Children’s Privacy

Nuvix does not use cookies and similar technologies.

10. Cookies and Tracking Technologies

Nuvix does not knowingly collect personal data from individuals under 18 years of age. If we become aware that a minor has provided personal information, we will delete it immediately.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be effective once posted on our app or website.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Nuvix@gmail.com